Effective July 1, 2017
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IndiGO bus stop signs are placed along routes throughout Indiana County. If you live near a bus stop, locate the nearest stop for your route and wait for the bus to arrive. If no marked bus stop is nearby, wait on the same side of the street as the bus travels. Wait at a safe area and "flag" (wave to) the driver as the bus approaches.
Each IndiGO bus is identified by a Route Number; for example, "Route 1." Each bus indicates the Route Number on the front and on the curb side of the vehicle, so it’s easy to identify your bus from different directions.
IndiGO fares are for all rides in Indiana County. Fare information is available on buses and in route schedules.
All fares must be paid upon boarding bus.
Card carrying passengers must show the driver their valid card when boarding. This includes I-Cards, Reduced Fare Cards, and Senior Cards.
Drivers will usually bypass stops where no one is waiting, unless someone signals to get off. As the bus approaches within one block of your stop, signal the driver.
IndiGO and its employees have made a commitment to enhance the safety and security of the transit system, and to provide our customers with a pleasant experience when riding our local transit service. Security Cameras with Audio and Visual recording capability have been installed on all IndiGO buses for safety and training purposes.
IndiGO drivers, supervisors, or local law enforcement may ask disruptive rider to leave the bus. For your safety, IndiGO's policy is that harassment, assaults, violent acts, or any other unlawful offense directed towards our customers or employees will not be tolerated. Such acts will be prosecuted to the fullest extent of the law.
Bike racks have been installed on IndiGO's buses! This feature can save you time, money, and help protect our environment, too. Just ride your bike to a bus stop, put your bike on the rack, and hop on the bus! Biking and taking public transportation are excellent ways to help create alternate transit options - and that contribute to clear air and more livable communities.
The bike racks on IndiGO buses can hold two bikes. If a bike rack is full or unavailable, IndiGO allows bicycles to be placed inside the bus when space permits. Either way, there is no charge for bringing your bike along.
Each passenger is responsible for placing his or her bike on the bus, and for removing it. If you are finished using the bike rack and the rack is empty, please place the bike rack in the folded position.
The first aisle-facing seats (behind the driver) are reserved for people with special needs, such as the elderly and people with disabilities.
Please turn off the speaker function on all cell phones.
IndiGO does permit you to bring food and drink aboard. Please be careful when doing so, and remove all trash when you exit the bus.
Smoking on IndiGO vehicles and in IndiGO facilities is prohibited, this includes Electronic Cigarettes and Smoke by Vaporization.
IndiGO welcomes service animals aboard our buses! A service animal is defined by law as any guide dog, signal dog or other animal individually trained to work or perform tasks for an individual with a disability. These tasks include but are not limited to guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or retrieving dropped items.
IndiGO allows pets to be brought aboard, provided they meet certain criteria. Pets may be permitted on the bus if they are transported in a small cage. Your driver may deny any animal access to the bus, or request that you remove your pet where a safety or health problem exists.
For the safety of all passengers, please observe the following guidelines when bringing groceries onto the bus:
IndiGO welcomes you and your children aboard! Please follow these guidelines when boarding with strollers:
Please keep in mind that all schedules are affected by road, traffic, and weather conditions! During harsh winter weather, be aware that ice and snow may cause schedule changes. Just give us a call at (724) 465-2140 to check for delays. Our website, www.indigobus.com, is also a great source of timely information.